Customer Service

On the Eurojetting webshop you have the possibility to pay directly online. You can use the payment methods:

iDEAL:
A guaranteed payment method that can be used by consumers and companies with a bank account at almost any Dutch bank.

Bancontact:
Bancontact is a guaranteed payment method that is often used by consumers and companies with a Belgian bank account.

Bank transfer:
A bank transfer is a manual transfer. In addition to our account number, you must also provide a payment reference. After the transfer it takes an average of 2 working days before we receive the money on our bank account. After receipt the payment is guaranteed and cannot be reversed.

On account/ On credit:
We kindly ask you to transfer the amount due within 30 days when ordering on account, stating the invoice number.

The products on the Eurojetting webshop are sent to all countries in Europe. Based on your desired products, the weight and your delivery address, the shipping costs and delivery time are calculated. For orders outside Europe, please contact us by e-mail info@eurojetting.com or telephone +31 (0)88- 134 19 99. 

Is the product damaged/defect on delivery or did you receive an incorrect product? In that case you can return the product free of charge within 8 days after receiving the product. Provided that the product is in its original condition and packaging.

In the Return Portal you can quickly and easily create a return label.

We guarantee that your private data remains private. In order to achieve the latter, we only ask for the necessary information, which is properly secured with the use of a SSL certificate.

This certificate ensures that the pages within the webshop, on which personal data are entered, are protected.